Non-Refund & Exchange Policy

Thanks for shopping at Fashionic Sdn  Bhd.

Please take a moment to review our Non-Refund and Exchange Policy.

1. No Refunds

All sales are final. Once a purchase has been completed, we do not offer refunds under any circumstances. This includes, but is not limited to, dissatisfaction with the product, accidental purchases, or changes of mind.

2. No Exchanges

We do not offer exchanges for any products once they have been purchased.

3. Exceptions

The only exceptions to this policy are as follows:

• Defective Products: If you receive a defective or damaged product, please contact our customer service team within 7 days of receipt. We will work with you to resolve the issue, which may include a replacement of the defective item.
• Incorrect Items: If you receive an incorrect item, please notify us within 7 days. We will arrange for the correct item to be sent to you.

4. Contact Information

If you have any questions or concerns regarding your purchase, please contact our customer service at fashionicstore.services@gmail.com